Please take the time to go over the frequently asked questions:
- After payment, how do I get the products?
After the payment is received our team will prepare the requested product., and will be delivered to you as an attachment to an email with instructions and a pdf user manual. - How long after the payment will I receive the product?
You should typically expect to receive your order within 48 hours. However, during busy periods and weekends it may take a little longer. - Are there free indicators?
Yes, we have a section called: Free Indicators where you can download amazing indicators free of charge.
- Do the products work for ever, or is there and expiration date?
All our products if not stated other wise are delivered with a one year licence. - Will the products keep working when a new version of the platform comes out?
TradeStation Users – All prodcuts have full forward compatibility and will work on all newer TS versions.
MultiCharts Users – The MultiCharts Platform does not support forward compatibility - a $15 fee is charged for updating each product for new major platform updates.
MetaTrader Users – The MetaTrader Platform has partial support for forward compatibility - a $15 fee is charged for updating each product for new major platform updates. - Can I purchase a specific indicator from a bundle?
Yes, each an every indicator can be purchased separately here: Our Full Indicator List. - How can I extend the premium support services?
All our premium products come with a 6 month premium support. If you wish to extend that period simply let us know but contacting us though – Our Contact Form.
Did you find the answer to your question?
If you require any additional information, please either email us at Support@ProTradingIndicators.com or fill out our contact form. We will be more than happy to answer any of your questions.
